Contact Change Management Case Studies Vanguard Scotland have facilitated change programmes in leading organisations spanning different sectors for over 20 years. Find out what we did and the rewards gained. Something had to give. They called in Vanguard to help them identify solutions.
Managers can learn a lot from these classic change management case studies. Paul Arnold Change can be the foundation of competitive advantage but, to be effective, a change management programme must identify areas of potential conflict, address the needs of everyone in the organisation and, crucially, bridge the gap between the aspirations of executives, technical project teams and the people affected by the change.
Few organisations do this well. But there are exceptions, such as these outstanding case studies of change. The new group chairman, Jeroen van der Veer, believed that in order to survive, the corporation had to transform its structure and processes.
A series of global, standardised processes were identified. These, if introduced, would impact more than 80 Shell operating units. While the changes were vital to survival, they proved unpopular in the short term as some countries stood to lose market share. The message was a tough one, and many operating units balked.
However, for a change programme of this scale to be successful, everyone had to adhere to the new systems and processes. The leadership of Shell Downstream-One, as the transformation was known, needed unflinching determination and to focus on gaining adoption from everyone involved.
Those leading the change had to ensure that the major players in all their markets knew what was required and why. They needed to be aligned with the change requirement. From the start, it was recognised that mandating the changes was the only way for them to drive the transformational growth they aimed for.
That meant everything from common invoicing and finance systems to bigger more centralised distribution networks. By identifying and rapidly addressing the many areas of resistance that emerged — such as that some influential stakeholders stood to lose control or market share — adoption was accelerated.
The team of experts — made up of senior leaders, in-house subject matter experts, implementation consultants and external change experts — who delivered the change programme were crucial in this phase.
They both modelled and drove the new behaviours needed for the change to succeed. They briefed the people who would be impacted by the change; risks and potential problem areas were discussed and mitigated — before any real change was even delivered.
That can cause the initiatives to fail.
Shell is in a significantly healthier position than when the transformation started, and by that measure the programme has been deemed a success. And the ramifications of Downstream-One continue to result in ongoing change… Santander: Grupo Santander chairman Emilio Botin felt, however, that the legacy in these UK financial institutions, dating as far back ashad left them incapable of change and, therefore, unable to evolve and grow.The 5 Greatest Examples of Change Management in Business History 20 July -.
While the business case is a common tool when relating to projects and initiatives, few change management practitioners have taken the step of translating the rationale and approach for change management into a formal business case. Five Case Studies of Transformation Excellence. November 3, Throughout the process, management had a strong change-management effort in place. For example, senior leaders communicated the goals of the transformation to employees through town hall meetings. capital structure, robust business plans, and management team with president and. The management of change is a key aspect of the way in which an organisation responds to change in an appropriate way. The emphasis should be on managing the change rather than reacting to change. Kurt Lewin identifies three stages involved in managing change.
The need for decisiveness and communication, the inevitable disruption, . Change Management Case Studies Free Download. Our case studies illustrate how organisations reduce costs and improve service.
The following case studies address the problems and solutions our clients faced with organizational change. Global Change Management Program and Detailed Project Plan; Built Assessment of Management, Decision-Making Processes, Organization Structure, Business Processes, Technology;.
Five Case Studies of Transformation Excellence November 3, By Lars Fæste, Jim Hemerling, Perry Keenan, and Martin Reeves In a business environment characterized by greater volatility and more frequent disruptions, companies face a clear imperative: they must transform or fall behind.
Change Management Case Studies Vanguard Scotland have facilitated change programmes in leading organisations spanning different sectors for over 20 years.
You'll find evidence of how they've overcome issues related to processes, costs, strategies, operations and staff morale, and at the same time boosted their customer service levels.
This guide on how to write a business case for change management will help you secure funding & support for initializing change management in your organization.